Not Receive Email Notificaiton

[pfpl_support]

Hi Support,

We found out recently our Nagios email notification is not working when NCPA checked service down.
Even with trigger custom notification email also not receive any email.

Please share anything that we can check.

[ssax]

Does Admin > Email Settings > Send a Test Email work?

If not, you can enable debugging following this guide and PM me the output after clicking the Send a Test Email again:

https://support.nagios.com/kb/article/p ... g-820.html

Please go to Admin > Manage Email Settings:
- Make sure Logging is checked
- Click the Update Settings button

Then run this tail command as sudo/root (and leave it running):

Code: Select all

tail -Fn0 /var/log/maillog /usr/local/nagiosxi/tmp/phpmailer.log /usr/local/nagiosxi/var/eventman.log

Then force a notification to send and PM the output of the still running tail command.

Then PM me a copy of your profile.zip, you can download it from Admin > System Profile by clicking the Download Profile button.