NagVis modify user option is missing several XI users.

[TBT]

While attempting to modify user permissions for NagVis by navigating to: NagVis > User menu > Manage Users > Modify User, I've noticed several XI users are missing from the drop down menu.

Any known cause or fix for this?

[ssax]

Have the missing users logged into XI and then went into Home > Nagvis?

[TBT]

They had not. Now that they have, I can see the users. Thanks.

[benjaminsmith]

HI,

Sounds like the issue has been resolved. Did you have any other questions or shall we close this out?

--Benjamin