HTML Tags in Service History

[optionstechnology]

Hey Guys,

I use HTML tags to format my outputs with the "Allow HTML Tags in Host/Service Status" button ticked

However when I view service state history it does not format the HTML tags

Can you make it so that when the settings box is ticked it also formats the history correctly?

Thanks

[pbroste]

Hello @optionstechnology

Thanks for reaching out, understand that you want to pass HTML and want to find out more specifics. Are you trying to pass a particular plugin, check results with HTML, or want to send along via email? Example:



We will want to determine if the service check can render an HTML character set on output. If not requires editing to the script.

Thanks,
Perry

[optionstechnology]

Hi,

I am trying to get the service history in nagios to properly treat html tags as html

The html works fine in the output of the check itself - shows up exactly as expected

However when I look at the history it does not format the html as html tags, I can see all of the correct characters there, it has no issue showing them, it simply does not treat them as html

[pbroste]

Hello @optionstechnology

Thanks for the update, could you please share a screenshot of the service check output and the service history.

Please PM your updated system profile so we can see how things look from the backend.

To send us your system profile.

• Login to the Nagios XI GUI using a web browser.
• Click the "Admin" > "System Profile" Menu
• Click the "Download Profile" button
• Save the profile.zip file and send via Private Message

Thanks,
Perry

[optionstechnology]

This is how the service looks in the front end-

htmlcodes.PNG

But if I view the history it looks like this-

htmlcodes2.PNG

[pbroste]

Hello @optionstechnology

Thanks for following up, went ahead and set up a test service check today on my VM to verify that HTML output functions. Want to have you run through a similar test to verify as well.

In my test I setup /usr/local/nagios/libexec/check_cpu_stats.sh with HTML output results.

Here is the example output that I am using:

echo "<br><u><font size=4><b>$label user=${CPU_USER}%<font color="green"> system=${CPU_SYSTEM}%</font> iowait=${CPU_IOWAIT}% idle=${CPU_IDLE}% | user=${CPU_USER2}% system=${CPU_SYSTEM2}% </font> iowait=${CPU_IOWAIT2}%;$WARNING_THRESHOLD;$CRITICAL_THRESHOLD idle=${CPU_IDLE2}%</b></u></h></br>"
exit $result

Here is the screenshot on the results.

cpustatshtml.png

Please verify that you have HTML tags enabled under Admin > System Settings > Allow HTML Rendering.

Please let me know how things are looking,
Perry

[optionstechnology]

Can you show me a screenshot of the service history for that check?

[pbroste]

Hello @optionstechnology

Thanks for following up, and here is the example screenshot:

serviceresults.png

Thanks,
Perry

[optionstechnology]

SERVICE HISTORY

Not what its current showing, that works - but I want to see the history of what the service was showing

Click on that service, then click on this button-

servicehistory.png

[pbroste]

Hello @optionstechnology

Thanks for directing me to the correct page so we are on the same "page". You are correct that the 'service history' page that is referenced does not render 'html'. See the example that I ran through this morning:

servicehistory.png

I will run this past our engineers and then write up a feature request on this.

Thanks,
Perry