Object Does Not Exist

[sacom01]

hi,
all my services in nagios xi getting to "Object Does Not Exist" when i click to the service for detail although it is running fine, and i am able to run plugin from the command.

[root@dc-nagiosxi libexec]# ./unix_check_HVT.py -H 192.168.xxx.xxx -P 5693 -t 'mytoken' -w 400 -c 500
CRITICAL - BNK:1259; SEH:939; HCM:1788; WES:840; WARNING - HAN:405; OK - NTH:272; CTL:397; | BNK=1259;400;500 SEH=939;400;500 HCM=1788;400;500 WES=840;400;500 HAN=405;400;500 NTH=272;400;500 CTL=397;400;500

no log found in /var/log/messages.
pls help this case.
thank you.

[pbroste]

Hello @sacom01

Thanks for reaching out, want to rule out database issues.

• To run through the database repair.

• Code: Select all

  /usr/local/nagiosxi/scripts/repair_databases.sh

Let's also verify that there are no configs hanging up.

[*]Reindex the Core Configuration Manager (CCM) configs[/*]

• rm -rf /usr/local/nagios/etc/import/*
• 1: Terminal command list all running /bin/nagios -> ps -aux | grep -E '/bin/nagios'
• 2: Terminal command -> killall -9 nagios (or pkill nagios)
• 3: Terminal command check to see if /bin/nagios processes are stopped
• 4: Nagios XI web console
  ==> Core Configuration Manager (CCM)
  ==> Config File Management
  ==> [Delete Files]
  ==> [Write Files]
  ==> [Verify Files]
• 6: Core Configuration Manager (CCM)
  ==> Under Quick Tools
  ==> "Apply Configuration"
• 7: Restart nagios.service by terminal command: systemctl restart nagios
[list]

• Code: Select all

  systemctl restart nagios

[/list]

Verify that the host and services look good in pre-flight with no errors in core by:

• Code: Select all

  /usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg

Please PM your updated system profile if the issue persists.

To send us your system profile.

• Login to the Nagios XI GUI using a web browser.
• Click the "Admin" > "System Profile" Menu
• Click the "Download Profile" button
• Save the profile.zip file and send via Private Message

Thanks,
Perry