Calling API issues

[lucas.shearer]

I can successfully call an API when I'm connected to the VPN that has access to the VM which NagiosXI is installed, but when I am not connected the API calls fail without reaching the endpoint. Is there a way to call this API from any computer? Thanks for any and all help!

[gsmith]

Hi

You will need to ask your network administrator to open a hole in the firewall.

If the URL for the Nagios server starts with http:// they will have to allow traffic to port 80
of your Nagios server. If the URL starts with https:// they will have to allow traffic to port 443
of your Nagios server.

Thanks

[lucas.shearer]

Hi

You will need to ask your network administrator to open a hole in the firewall.

If the URL for the Nagios server starts with http:// they will have to allow traffic to port 80
of your Nagios server. If the URL starts with https:// they will have to allow traffic to port 443
of your Nagios server.

Thanks

So the external machine needs to allow traffic to port 80? or the nagios machine needs to allow traffic in to port 80? sorry for the confusion.

[gsmith]

Hi

The external machine (the one that wants to call the API) needs to get to port 80 on your Nagios XI server,
so if your Nagios XI server is behind a firewall then the firewall needs port 80 open.

If you are doing this on a network that uses NAT (like a home network) then you will need to have
your router forward the request from your network's internet-facing IP address to the internal address
that your Nagios XI server has.

Thanks