Servers are not appearing in reports

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debdatta_biswas
Posts: 9
Joined: Thu Nov 14, 2019 4:30 am

Servers are not appearing in reports

Post by debdatta_biswas »

Servers are not appearing in Availability reports but they are present in the mentioned SLA groups in Nagios.
Could someone help us on the same.
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pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: Servers are not appearing in reports

Post by pbroste »

Hello @debdatta_biswas

let's run through the database repair.

Code: Select all

/usr/local/nagiosxi/scripts/repair_databases.sh
Restart the nagios.service by bouncing:

Code: Select all

systemctl restart nagios.service
The run through:

Code: Select all

/usr/local/nagiosxi/scripts/reconfigure_nagios.sh
Head over to CCM and verify Core:

Code: Select all

/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg
If the issue persists, please PM your system profile for us to review.

To send us your system profile.
  • Login to the Nagios XI GUI using a web browser.
  • Click the "Admin" > "System Profile" Menu
  • Click the "Download Profile" button
  • Save the profile.zip file and share in a private message or upload it to the post/ticket
Thanks,
Perry
debdatta_biswas
Posts: 9
Joined: Thu Nov 14, 2019 4:30 am

Re: Servers are not appearing in reports

Post by debdatta_biswas »

Hi pbroste,

Thank you much for the response.
before i perform below steps,could you please confirm if any data will be lost or any configurations will get reverted?
Please suggest.

Thanks
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pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: Servers are not appearing in reports

Post by pbroste »

Hello @debdatta_biswas

Thanks for following up, data will not be lost but always a good idea to run a backup. If you have the diskspace we provide the following built-in script: '/usr/local/nagiosxi/scripts/backup_xi.sh

Thanks,
Perry
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