unable to get output in GUI

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tchandra
Posts: 38
Joined: Fri Oct 18, 2019 5:53 am

unable to get output in GUI

Post by tchandra »

Team,

I got request like by using Nagios XI to monitor the shared path in windows server , if any .pdf or .html files arrived in last 24 hrs.

i configured the alerts as requested and We are getting output as expected when checking from CLI, but showing error in GUI.

Nagios XI CLI o/p :

Nagios Xi GUI o/p :

Can someone please help here to resolve this issue.
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gsmith
Posts: 1253
Joined: Tue Mar 02, 2021 11:15 am

Re: unable to get output in GUI

Post by gsmith »

Hi,

Please send me a System Profile so I can take a look at that service.

1. Login to the Nagios XI GUI using a web browser.
2. Click the "Admin" > "System Profile" Menu
3. Click the "Download Profile" button
4. Save the profile.zip file and share the file in a private message and then reply to this post to bring it up in the queue.

Thanks
tchandra
Posts: 38
Joined: Fri Oct 18, 2019 5:53 am

Re: unable to get output in GUI

Post by tchandra »

Hi,

I have sent PM with system profile.

And we have other issue that we have configured an alert for file check ( file arrive in destination path around 3 to 3:30 PM). we have scheduled nagios check at 3:30 to 3:40 PM. nagios should trigger critical if no file found .so we have kept critical as 0. But nagios unable to check the path and it still showing critical even after file available in path. Below are the command views and attached screenshot from client server.
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gsmith
Posts: 1253
Joined: Tue Mar 02, 2021 11:15 am

Re: unable to get output in GUI

Post by gsmith »

Hi,

Before I dig into this I'd like to know is using check_nrpe a requirement, or
would you be able to use check_ncpa?

NCPA is the newer, preferred method rather than NRPE/NSClient++

Thanks!
tchandra
Posts: 38
Joined: Fri Oct 18, 2019 5:53 am

Re: unable to get output in GUI

Post by tchandra »

we are using check_nrpe and i have shared the commands as well.
gsmith
Posts: 1253
Joined: Tue Mar 02, 2021 11:15 am

Re: unable to get output in GUI

Post by gsmith »

Hi

On the Windows machine, edit the nsclient.ini and set:
log=debug

Then run the check from the gui on the Nagios server. Please send
me the log file from the Windows machine after running the check.

Also, on the Nagios server run this from the command line:

Code: Select all

/usr/local/nagios/libexec/check_nrpe -H xxx.xxx.xxx.xxx -2
(where xxx.xxx.xxx.xxx is the IP address of the Windows machine)
and let me know what the result is.

Thank you
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