nagios service won't start after upgrade to 5.8.7

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ssancc
Posts: 1
Joined: Thu Jul 31, 2014 11:52 am

nagios service won't start after upgrade to 5.8.7

Post by ssancc »

We upgraded our nagios xi server to 5.8.6 and the nagios.service is failing to start
[/usr/local/nagios]# systemctl status nagios
● nagios.service - Nagios Core 4.4.6
Loaded: loaded (/usr/lib/systemd/system/nagios.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Tue 2022-03-08 12:17:05 EST; 6min ago
Docs: https://www.nagios.org/documentation
Process: 3260 ExecStopPost=/bin/rm -f /usr/local/nagios/var/rw/nagios.cmd (code=exited, status=0/SUCCESS)
Process: 3243 ExecStart=/usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg (code=exited, status=0/SUCCESS)
Process: 3241 ExecStartPre=/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg (code=exited, status=0/SUCCESS)
Main PID: 3245 (code=exited, status=1/FAILURE)

Mar 08 12:17:03 nsc-prd-nagios-210.is.cl.ssa.gov nagios[3241]: Checking global event handlers...
Mar 08 12:17:03 nsc-prd-nagios-210.is.cl.ssa.gov nagios[3241]: Checking obsessive compulsive processor commands...
Mar 08 12:17:03 nsc-prd-nagios-210.is.cl.ssa.gov nagios[3241]: Checking misc settings...
Mar 08 12:17:03 nsc-prd-nagios-210.is.cl.ssa.gov nagios[3241]: Total Warnings: 0
Mar 08 12:17:03 nsc-prd-nagios-210.is.cl.ssa.gov nagios[3241]: Total Errors: 0
Mar 08 12:17:03 nsc-prd-nagios-210.is.cl.ssa.gov nagios[3241]: Things look okay - No serious problems were detected during the pre-flight check
Mar 08 12:17:03 nsc-prd-nagios-210.is.cl.ssa.gov systemd[1]: Started Nagios Core 4.4.6.
Mar 08 12:17:03 nsc-prd-nagios-210.is.cl.ssa.gov systemd[1]: nagios.service: main process exited, code=exited, status=1/FAILURE
Mar 08 12:17:05 nsc-prd-nagios-210.is.cl.ssa.gov systemd[1]: Unit nagios.service entered failed state.
Mar 08 12:17:05 nsc-prd-nagios-210.is.cl.ssa.gov systemd[1]: nagios.service failed.

[/usr/local/nagiosxi/tools]# /usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg

Nagios Core 4.4.6
Copyright (c) 2009-present Nagios Core Development Team and Community Contributors
Copyright (c) 1999-2009 Ethan Galstad
Last Modified: 2020-04-28
License: GPL

Website: https://www.nagios.org
Reading configuration data...
Read main config file okay...
Read object config files okay...

Running pre-flight check on configuration data...

Checking objects...
Checked 837 services.
Checked 130 hosts.
Checked 15 host groups.
Checked 9 service groups.
Checked 7 contacts.
Checked 2 contact groups.
Checked 141 commands.
Checked 12 time periods.
Checked 0 host escalations.
Checked 0 service escalations.
Checking for circular paths...
Checked 130 hosts
Checked 0 service dependencies
Checked 0 host dependencies
Checked 12 timeperiods
Checking global event handlers...
Checking obsessive compulsive processor commands...
Checking misc settings...

Total Warnings: 0
Total Errors: 0

Things look okay - No serious problems were detected during the pre-flight check
User avatar
pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: nagios service won't start after upgrade to 5.8.7

Post by pbroste »

Hello @ssancc

Thanks for reaching out, want to have you send over the System Profile and 'upgrade.log' (which is written in the 'nagiosxi' install directory).

Code: Select all

rm -rf /usr/local/nagiosxi/var/components/profile.zip
/usr/local/nagiosxi/scripts/components/getprofile.sh SUPPORT

Then send the resulting /usr/local/nagiosxi/var/components/profile.zip​ file via Private Message.

Thanks,
Perry

p.s.
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