z

Commercial Support Clients: Clients with support contracts can get escalated support assistance by visiting Nagios Answer Hub. These forums are for community support services. Although we at Nagios try our best to help out on the forums here, we always give priority support to our support clients.

escalation process using Nagios core

Support forum for Nagios Core, Nagios Plugins, NCPA, NRPE, NSCA, NDOUtils and more. Engage with the community of users including those using the open source solutions.

escalation process using Nagios core

Postby MichaelJean » Wed Jun 29, 2022 12:57 am

I want to ask if I want to use escalation process using Nagios core

I have my cfg file like this



define service {
host_name Test
service_description Check SSH
check_command check_ssh
max_check_attempts 2
check_interval 2
retry_interval 2
check_period 24x7
check_freshness 1
notification_interval 20
notification_period 24x7
notifications_enabled 1
register 1
notification_options w,u,c,r,f,s
contact_groups Test
}

define serviceescalation{
host_name Test
service_description Check SSH
first_notification 3
last_notification 5
notification_interval 20
contact_groups Test
}
My question is can anyone correct me if I'm wrong that mean every 20 minutes I will receive a notification ? and I can't understand the number 3 and 5 in define serviceescalation ?

another question what if after 5 notifications I Want the problem to be reported to the operation team for example ? how could I configure this ?

The last question why when I receive an e-mail using echatspin echatrandom the escaliation
MichaelJean
 
Posts: 7
Joined: Tue Apr 26, 2022 6:59 am

Return to Open Source Nagios Projects

Who is online

Users browsing this forum: Fess [Nagios Bot], Majestic-12 [Bot] and 7 guests

cron