DNX setup problem

[hotdealdave]

I've got an issue with the installation of DNX.

I followed the procedures given in the "Using DNX" PDF document, and am on the last step, running the script on the server node. I enter the IP address of the slave node, then it prompts me for the password. Invariably, it tells me "Permission Denied, Please try again."

I presume the password it is asking for, is the password for the nagiosadmin account on the slave node. I have tried that password, and once that did not work, I tried changing the passwords for the Core Manager Backend and Nagios Core Backend functions on that server to be the same. Still it would not work. Any ideas?

Also, I have been given the customer ID and codes for my organization's support contract now. How do I get permission to post in the Customer Support forum?

Thank you.

[lmiltchev]

Also, I have been given the customer ID and codes for my organization's support contract now. How do I get permission to post in the Customer Support forum?

I would suggest contacting our sales department at [email protected] with your customer ID. They will be able to activate your account, so that you can post on the Customer Support Forum.

I followed the procedures given in the "Using DNX" PDF document, and am on the last step, running the script on the server node. I enter the IP address of the slave node, then it prompts me for the password. Invariably, it tells me "Permission Denied, Please try again."

Are you running this as a root? If not, it is possible that you've been asked for the root's password. It is going to be probably easier to troubleshoot this if you send us an email at [email protected] (since you've been given a customer ID). This will open a new support ticket in our system.

Thank you!

[lmiltchev]

You have a new support ticket in our system, therefore we will continue our communication via email. I am locking this topic.