New installation on Ubuntu fails

[frankwijers]

Hello everybody,
we have an installation of Nagios XI running on an old CentOS server. This version of CentOS is EOL, so we want to move it to another server.
I installed a new Ubuntu 22.04 LTS server for this (clean install). During the installation script, I got multiple issues with CPAN modules not being installed. After installing them manually, I got past that point, but I am getting stuck at a different point now.
The installation fails at script './A-subcomponents'
For some reason there is a dependency on libharfbuzz0b to be >= 5.1.0 but on this OS 2.7.4-1ubuntu3.1 is installed, which is the latest for Ubuntu Yammy.
Can anybody point me in the right direction how to get past this?
If I cannot get past this, I'm considering moving to Debian next week.
Thanks.

[lgute]

Hi @frankwijers, thanks for reaching out.

What version of XI are you trying to install on Ubuntu 22?

There is a known issue with XI2024 and Ubuntu 22, that sounds like the issue you are experiencing.

Please take a look at Installation or upgrade of Nagios XI2024 fails on Ubuntu and Debian and check out the section "For a new installation".

This will also be corrected in our next maintenance release.

[frankwijers]

Hi Laura, it was indeed Nagios XI 2024 (XI-Latest) on Ubuntu 22.04 LTS.
I reverted the machine back to clean installation, followed your instruction and I got through the entire installer.

Thanks for the assistance.
Frank

[lgute]

Great to hear @frankwijers!

Glad we could help.