Scheduled local backup failure due to timeout

[ScottMc]

We were getting backup failure notifications on our local backups on our Nagios XI 2024R1.1.1 server. I increased the time to 60 minutes and it worked for awhile, but our backups now take around 80-90 minutes to complete (~18GB of data). I saw that the maximum time that it can be increased is up to 60 minutes without additional changes to other settings files, but I don't see any note about what else needs to be changed. Is there additional documentation regarding this? Thanks! Scott

[cummerata]

While there might not be direct documentation, the configuration files themselves can offer clues. The backup process is likely controlled by a script or program. Look for lines related to timeouts or execution limits within the backup configuration files (often located in /usr/local/nagiosxi/etc/ or similar directories). Search for keywords like "timeout," "max_execution_time," or "script_timeout".

[ScottMc]

I changed the value in 'backup_timeout' in /usr/local/nagiosxi/html/config.inc.php to 7200 and it worked without additional configuration so I guess the previous comment regarding having to make the change elsewhere is no longer necessary. Please disregard. Thanks.