Nagios URL & Rapid Response URL in the Notification

[musthaq]

Hi Team,

We are currently running NagiosXI under Trail License. After enabling email notification and scheduled reports, we noticed that URL mentioned in the notification uses IP address of the server, even after updating Program URL and External URL under Admin -> System Settings. It doesn't work.

Note: Tried restarting Nagios & Apache service as well.

Respond: http://x.x.x.x/nagiosxi/rr.php?oid=1848 ... 47e4822d5c
Nagios URL: http://x.x.x.x/nagiosxi/

Looking for your support to fix this issue.

Thank you,

[cnorell]

musthaq,

We have seen other forum posts that could be related. I have a few preliminary questions for you:

• What operating system is your XI running on?

• What version of XI are you running?

• What report(s) is/are being scheduled?

We may have an issue in our internal tracking system that is related to the issue you are seeing. I will add this thread to it for additional context in case it is in fact related.

Best Regards,

Cory Norell

[musthaq]

Operating System : Red Hat Enterprise Linux 9.4 (Plow)
NagiosXI Version : Nagios XI 2024R1.1.3

Issue noticed in both Alert Notification & Page Schedule Reports