Problem email alerts to certain users

[scottwilkerson]

Can we also masquerade as this user and click username in top right of interface, and then verify we have the correct email address in here. It may be different than what is in the contact template, and as this user is using the xi notification handler, it will use the email in this interface.

[rez1sog]

Sadly, that worked for both me and him. But Nagios itself seems to not work when it tries to send them.

This is very strange.

[CGraham]

Honestly I was having similar issues but thought it was related to other issues with my system and not nagios. I switched from Sendmail to Postfix and everything cleared up. Can you try that?

[CGraham]

Did this get solved? I'm still very interested in the solution because I don't like using Postfix as my mailer.

[scottwilkerson]

To trouble shoot this I would try sending the user a message from the command line on the XI server, and watching the maillog

Code: Select all

tail -f /var/log/maillog

To see the communication with the remote server. Some server will just block mail connection based on hostname of machine, etc..