Cannot set up Recurring Downtime

[mcdonamw]

I seem to be unable to set up recurring downtime. I get an error citing "The service you specified is not valid for your user account". What does this mean and how does a wildcard usage apply to my user account?

[sgardil]

I seem to be unable to set up recurring downtime. I get an error citing "The service you specified is not valid for your user account". What does this mean and how does a wildcard usage apply to my user account?

Hey @mcdonamw

It sounds like a permissions issue. Could you check the permissions on the account you are using? It's possible that the account you are accessing doesn't have permissions or access to modify that service.

[ssunga]

I'd like to collect preliminary diagnostic info as well if the above doesn't work. What OS are you using and what version of XI?

[mcdonamw]

If I'm looking in the right area, my account has auth level "Admin". It's a Linux installation and 2024R1.1.5.