How can I disable DUO from CLI

[drowland82]

How can I disable DUO from CLI? An error was in the DUO config so we can't access the web interface.

[cnorell]

drowland82,

Could you paste the error here? We need to know - at least roughly - where the issue is happening before we can give you some direction on how to resolve it. That said, this may be something that is difficult to resolve over a forum thread, and you may be better served opening a ticket with support.

Best Regards,

Cory Norell

[drowland82]

I've attached a file with the error they receive when trying to login. Thank you!

[eloyd]

There is no officially supported mechanism for manipulating XI components through the command line or API. So unfortunately, you'll have to do something not supported.

In the simplest terms, you need to open up the MySQL "nagiosxi" database and delete the "duo_enabled" option. Or at least set it to a false value. This should tell Nagios XI to ignore the DUO login.

If you don't know how to do that, PM me and I'll walk you through the steps you'll need. I don't want to teach the world how to bypass Nagios security.

[drowland82]

Thank you, I had not used private message before so I'm being denied access. Working to get access now.

[eloyd]

I've sent you a PM instead. You should be able to reply to it.

[drowland82]

You Rock!! That worked like a champ. My teammate says thank you, that saved him a lot of time!!