check_icmp failure "handle_random_icmp" message

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Post Reply
wneville
Posts: 113
Joined: Wed Mar 31, 2021 3:35 pm

check_icmp failure "handle_random_icmp" message

Post by wneville »

Hello,

I wanted to inquire about behavior I am seeing with check_icmp plugin version 2.4.5. This week a hypervisor admin reached out telling me he is receiving alerts when his hosts are up. I caught one of the hosts that nagios was seeing as 'down' and grabbed a verbose response of the check_icmp output.

The command is:

Code: Select all

./check_icmp -H $HOSTADDRESS -w 3000,80% -c 5000,100% -v


In the verbose output, I see a message that I can't find much info on via the web:

Code: Select all

address_family: 2 (IPv4 = 2; IPv6 = 10)
ttl set to 64
Setting alarm timeout to 10 seconds
packets: 5, targets: 1
target_interval: 0.000, pkt_interval 80.000
crit.rta: 5000.000
max_completion_time: 30400.000
max_completion_time: 30400000  timeout: 10
Timout must be at least 31
crit = {5000000, 100%}, warn = {3000000, 80%}
pkt_interval: 80000  target_interval: 0  retry_interval: 0
icmp_pkt_size: 76  timeout: 10
time_passed: 401402  final_wait: 29998598  max_completion_time: 30400000
Waiting for 29998598 micro-seconds (29998.598 msecs)
handle_random_icmp(0x7ffcd9036310, 0x7ffcd9036210)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
Packet is no response to a packet we sent
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
handle_random_icmp(0x7ffd518a7040, 0x7ffd518a6f40)
There are 30-40 lines of this handle_random_icmp message and I am not sure why. Is this an issue with my network or is it something related to the behavior of the plugin?
cnorell
Developer
Posts: 141
Joined: Mon Nov 27, 2017 3:08 pm

Re: check_icmp failure "handle_random_icmp" message

Post by cnorell »

wneville,

This reads like there was a timeout waiting for response, mostly due to the message returned in the middle of the handle_random_icmp calls:

Code: Select all

Packet is no response to a packet we sent
If you just try to ping the host in question from the XI server, do you get a response?

Best Regards,

Cory Norell
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
wneville
Posts: 113
Joined: Wed Mar 31, 2021 3:35 pm

Re: check_icmp failure "handle_random_icmp" message

Post by wneville »

Turns out there was a problem in the network gear, thank you very much for your response you can lock this up
Post Reply