neptune ui 404 errors on all users

[jacob_schreuder]

Hi,

I have a NagiosXI server running 1.1.5-1 (rhel 9)

# rpm -qa |grep nagiosxi
nagiosxi-mrtg-2024R1.1.5-1.el9.x86_64
nagiosxi-nagvis-2024R1.1.5-1.el9.x86_64
nagiosxi-nagioscore-2024R1.1.5-1.el9.x86_64
nagiosxi-ndoutils-2024R1.1.5-1.el9.x86_64
nagiosxi-nxti-2024R1.1.5-1.el9.x86_64
nagiosxi-wmic-2024R1.1.5-1.el9.x86_64
nagiosxi-shellinabox-2024R1.1.5-1.el9.x86_64
nagiosxi-pnp-2024R1.1.5-1.el9.x86_64
nagiosxi-phantomjs-2024R1.1.5-1.el9.x86_64
nagiosxi-nsca-2024R1.1.5-1.el9.x86_64
nagiosxi-nrpe-2024R1.1.5-1.el9.x86_64
nagiosxi-nrds-2024R1.1.5-1.el9.x86_64
nagiosxi-nagiosplugins-2024R1.1.5-1.el9.x86_64
nagiosxi-2024R1.1.5-1.el9.x86_64

If any users set neptune as their ui it denies straight away


I've confirmed the users are not using "en" as language but "en_US" as seen on previous posts:
[root@a1c-nxi01 scripts]# . /usr/local/nagiosxi/etc/xi-sys.cfg
[root@a1c-nxi01 scripts]# mysql -u root -p$mysqlpass nagiosxi -Nse "SELECT * from xi_usermeta WHERE keyname = 'language'"
mysql: [Warning] Using a password on the command line interface can be insecure.
62 2 language en_US 1
93 3 language en_US 1
124 4 language en_US 1
155 5 language en_US 1
186 6 language en_US 1
217 7 language en_US 1
248 8 language en_US 1
310 10 language en_US 1
341 11 language en_US 1
372 12 language en_US 1
403 13 language en_US 1
465 15 language en_US 1
496 16 language en_US 1
527 17 language en_US 1
558 18 language en_US 1
589 19 language en_US 1
620 20 language en_US 1
651 21 language en_US 1
682 22 language en_US 1
993 25 language en_US 1
1018 1 language en_US 1
1051 26 language en_US 1
1091 27 language en_US 1
1164 28 language en_US 1
[root@a1c-nxi01 scripts]#


There are tons of entries in console:
iled to load resource: the server responded with a status of 404 (Not Found)
api/v2/status/program:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/app/bootstrap:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/status/system:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/app/menu:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/account/auth:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/product/license:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/status/program:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/app/bootstrap:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/status/system:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/app/menu:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/account/auth:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/product/license:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/status/program:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/app/bootstrap:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/product/license:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/account/auth:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/app/menu:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/status/system:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/status/program:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/account/auth:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/app/bootstrap:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/product/license:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/app/menu:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/status/system:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/account/auth:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/account/auth:1


Failed to load resource: the server responded with a status of 404 (Not Found)
api/v2/account/auth:1


Failed to load resource: the server responded with a status of 404 (Not Found)

Any suggestions are welcome! Older interfaces work fine and the file permissions under /usr/local/nagiosxi appear fine for apache and nagios users.

Thanks,
Jacob

[jmichaelson]

Hi Jacob. This is interesting. This was a bug that was fixed in Nagios XI 2024R1.1.4. I'm curious if your UI shows 1.1.5 or something else. Of course we'd also recommend using the latest version of Nagios XI (2024R1.2.1 at this time). Let us know that version and whether you try the 1.2.1 version.