Is there any way to manually send a one-off notification to someone of a condition I find in the console?
Scenarios: a) Person(s) is configured for notification, but the alert remains un-addressed (maybe they overlooked their notification). Can I manually remind them, resend it? b) Person(s) are not configured for notification, but I think they would should be made aware ad-hoc. Can I manually send to them?
I looked at Send Custom Notification, but I cannot direct notification to a specific contact. The best it offers is Broadcast, which as I read the help would notify all of my contacts -- not what I want.
If this is not possible, I request this as a feature.
Thanks
One-off Send Alert to Contact?
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DoubleDoubleA
- Posts: 286
- Joined: Thu Feb 09, 2017 5:07 pm
Re: One-off Send Alert to Contact?
Thanks, I understand escalations. I want to send a condition to someone ad-hoc. Might be an OK condition, might be a Warn or Critical. Might be a follow-up, or might be the first time they see it. Not configure a standing escalation.
Re: One-off Send Alert to Contact?
Hi Greg,
I've made a feature request for ad hoc notifications in XI. I'm not sure where this sort of feature will fit into the road map but it'll be taken under consideration.
I've made a feature request for ad hoc notifications in XI. I'm not sure where this sort of feature will fit into the road map but it'll be taken under consideration.