check_ncpa.py with error: " Warning: Return code of 13 for check of service 'Process Count'. "

[nagios-mikep97]

Hello,

New to nagios core and need some help trying to install/configure the check_ncpa.py script.

I am getting the error below :

“ Warning: Return code of 13 for check of service 'Process Count' on host 'mds-rocky-01' was out of bounds. “

I tried changing the ownership and permissions of the file.

sudo chown nagios:nagios /usr/lib64/nagios/plugins/check_ncpa.py
sudo chmod 750 /usr/lib64/nagios/plugins/check_ncpa.py

I am also able to run the check_ncpa.py script from the CLI as the nagios user.

Can someone point me in the right direction ?

Thanks, mp

[gwesterman]

Hi @nagios-mikep97,

What version of Nagios Core and Nagios Plugins do you have installed?

[bbahn]

Hello @nagios-mikep97,

It seems that there have been several issues that have caused a return code 13 issue. One was the permissions issue, but another was a windows line ending issue. If you could try checking your check_ncpa.py version with the -V option and use the -v option when running your check to get verbose output, we can help get to the bottom of this more easily.

[nagios-mikep97]

Thanks for the help

Nagios Core Version = 4.4.14
check_ncpa.py version = 1.2.5

*My first NCPA client is a rocky_9 host. a

Below is the output froming check_ncpa.py as nagios user.


[nagios@nag-01 ~]$ /usr/lib64/nagios/plugins/check_ncpa.py -t XXXXXX -H 10.10.11.11 -P 5693 -v -M cpu/percent -w 20 -c 40 -q 'agg
regate=avg'
Connecting to: https://10.10.11.11:5693/api/cpu/percen ... regate=avg
File returned contained:
{"returncode": 0, "stdout": "OK: Percent was 1.00 % | 'percent'=1.00%;20;40;"}
OK: Percent was 1.00 % | 'percent'=1.00%;20;40;

[bbahn]

@nagios-mikep97

It seems your issue lies with the check 'Process Count'. What are the command and output (with -v) for this particular check?

[nagios-mikep97]

Bbahn,

Thanks. I am getting the same error on all of the NCPA checks. Below is the output of the proccess count request run as the nagios user.


============

[nagios@mds-nag-01 ~]$ /usr/lib64/nagios/plugins/check_ncpa.py -t mytoken -H 10.10.11.11 -P 5693 -M processes -w 150 -c 200 -v
Connecting to: https://10.10.11.11:5693/api/processes/ ... 00&check=1
File returned contained:
{"returncode": 2, "stdout": "CRITICAL: Process count was 363 | 'process_count'=363;150;200; 'cpu'=0.7%;;; 'memory'=63.900000000000006%;;; 'memory_vms'=84.35000000000005GB;;; 'memory_rss'=2.399999999999998GB;;;\nProcesses Matched\nPID: Name: Username: Exe: Memory: CPU\n-----------------------------------\n1: systemd: root: 0.45 % (VMS 0.18 GB, RSS 0.02 GB): 0.00 %\n2: kthreadd: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n3: rcu_gp: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n4: rcu_par_gp: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n5: slub_flushwq: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n6: netns: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n10: mm_percpu_wq: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n12: rcu_tasks_kthre: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n13: rcu_tasks_rude_: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n14: rcu_tasks_trace: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n15: ksoftirqd/0: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n16: pr/tty0: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n17: rcu_preempt: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n18: migration/0: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n19: idle_inject/0: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n21: cpuhp/0: root: 0.0 % (VMS 0.00 GB, RSS 0.00 GB): 0.00 %\n22: cpuhp/1: root: 0.0 % (VMS