Has anyone seen this issue where it says there is an upgrade but its already on the latest? I tried running the mysql command to reset the upgrade status as well as running the repair_databases.sh script as well but this still shows. Any ideas?
UI stating upgrade available but its up to date?
UI stating upgrade available but its up to date?
Hey everyone,
Has anyone seen this issue where it says there is an upgrade but its already on the latest? I tried running the mysql command to reset the upgrade status as well as running the repair_databases.sh script as well but this still shows. Any ideas?
Has anyone seen this issue where it says there is an upgrade but its already on the latest? I tried running the mysql command to reset the upgrade status as well as running the repair_databases.sh script as well but this still shows. Any ideas?
-
danderson
Re: UI stating upgrade available but its up to date?
Thanks for reaching out,
That's weird! I have not seen that and it doesn't seem to happen on my machine. Do you see any php errors in the log files? What happens if you just click the "Check For Updates Now" button?
That's weird! I have not seen that and it doesn't seem to happen on my machine. Do you see any php errors in the log files? What happens if you just click the "Check For Updates Now" button?
Re: UI stating upgrade available but its up to date?
Yeah I am not totally sure what all is happening now. I just added a new service and now my screen is stuck on this
I did find out that our Operations staff may have done an Ubuntu 24 upgrade on the server...so I am thinking that something is now borked. I will check the logs and see whats in those
I did find out that our Operations staff may have done an Ubuntu 24 upgrade on the server...so I am thinking that something is now borked. I will check the logs and see whats in those
Re: UI stating upgrade available but its up to date?
Nothing I can see in the apache logs
If i click on the update now..it does nothing. Says that its updating but does nothing.
I think that all of this is tied to the OS upgrade (did confirm they did one)
If i click on the update now..it does nothing. Says that its updating but does nothing.
I think that all of this is tied to the OS upgrade (did confirm they did one)
Re: UI stating upgrade available but its up to date?
I found it!!!!
Apparently after they did the upgrade, something called SourceGuardian was put in play (it may have been there already but I personally had never heard of it). I found it in the db_maint.log file and it was saying i needed to add this ixed8.3.lin file to the /etc/php/8.3/cli/php.ini file. It gave me the download location for the file so I just downloaded it, and put it in /usr/lib/php/20230831 file location and modified the php to say extension=ixed.8.3.lin and restarted apache and bobs your uncle. Things are working again!
Apparently after they did the upgrade, something called SourceGuardian was put in play (it may have been there already but I personally had never heard of it). I found it in the db_maint.log file and it was saying i needed to add this ixed8.3.lin file to the /etc/php/8.3/cli/php.ini file. It gave me the download location for the file so I just downloaded it, and put it in /usr/lib/php/20230831 file location and modified the php to say extension=ixed.8.3.lin and restarted apache and bobs your uncle. Things are working again!
Re: UI stating upgrade available but its up to date?
Hi Iveitch,
Good Catch – SourceGuardian needs to be updated to match the version of PHP installed/managed by your OS. Upgrading the major version of an operating system can cause problems such as that, among others. Generally we advise against in place upgrades for major OS versions; in addition to changing system libraries major OS version upgrades often change a lot of the dependent packages that XI uses. Instead for major version upgrades we recommend migrating via the backup and restore process you can find here:
https://assets.nagios.com/downloads/nag ... I-2024.pdf
Glad you were able to resolve the issue.
Good Catch – SourceGuardian needs to be updated to match the version of PHP installed/managed by your OS. Upgrading the major version of an operating system can cause problems such as that, among others. Generally we advise against in place upgrades for major OS versions; in addition to changing system libraries major OS version upgrades often change a lot of the dependent packages that XI uses. Instead for major version upgrades we recommend migrating via the backup and restore process you can find here:
https://assets.nagios.com/downloads/nag ... I-2024.pdf
Glad you were able to resolve the issue.