OVA contains 2024R1.2 can this be uninstalled?

[11abbidoa]

We have Cent7 with Nagios XI 5.9.1 and we want to replace with Cent9.
We downloaded the OVA but it contains with 2024R1.2.
Cant this be uninstalled and install 5.9.1, so can do the backup and restore?

[sgardil]

We have Cent7 with Nagios XI 5.9.1 and we want to replace with Cent9.
We downloaded the OVA but it contains with 2024R1.2.
Cant this be uninstalled and install 5.9.1, so can do the backup and restore?

I am a little confused, is there a reason why you would want to use the ova file for 1.2 if you need 5.9.1? It seems like more work and a bigger hassle to do it this way rather than spin up a cent 9 VM and installing 5.9.1 so you can restore from a backup. OVA's are meant to have the product already set up and ready for configuring on download. You can find an old tarbal for 5.9.1 here to run your install on a fresh Cent 9.

[gwesterman]

Here is a document that goes through the backup and restore process.

[irfansst]

Yeah, you can totally uninstall Nagios XI 2024R1.2 from the OVA and install 5.9.1 instead. Just make sure to back up your config and data before you do anything. Once you've got 5.9.1 up and running, you should be able to restore your backup without issues. Just keep an eye out for any dependency differences between Cent7 and Cent9.

[DoubleDoubleA]

Hi @11abbidoa,

We may be able to find an OVA with 5.9.1 on CentOS Stream 9. Let me see what we can do.

Aaron

[DoubleDoubleA]

Unfortunately we don't have that OVA.

Alternatively, you might ask your VMWare admin if they have a vanilla Centos Stream 9 OVA and you do the install to that. It may be cleaner than uninstalling the latest version to install 5.9.1.

Aaron

[silverbenz]

Yeah, you can totally uninstall Nagios XI 2024R1.2 from the OVA and install 5.9.1 instead. Just make sure to back up your config and data before you do anything. Once you've got 5.9.1 up and running, you should be able to restore your backup without issues. Just keep an eye out for any dependency differences between Cent7 and Cent9.

Sorry for jumping in on someone else's post, but I'm trying to figure out exactly how you go about uninstalling an XI 2024R1.x version? I've seen reference to a script called uninstall_xi.sh for older versions, but that script doesn't appear to exist in the filesystem for the version on the OVA we installed (2024R1.3 on CentOS Stream 9). We need to migrate from 2024R1.1.5 on CentOS 7 to something on CentOS Stream 9. XI doesn't support anything newer than 2024R1.1.5 on Cent 7, so we don't have the option to upgrade, then backup, then restore to the new server.

If possible, I'd rather avoid having to ask the VM admins to install a base CentOS Stream 9 to replace the OVA install they've done for us.

Thanks for any help offered.

[sgardil]

Sorry for jumping in on someone else's post, but I'm trying to figure out exactly how you go about uninstalling an XI 2024R1.x version? I've seen reference to a script called uninstall_xi.sh for older versions, but that script doesn't appear to exist in the filesystem for the version on the OVA we installed (2024R1.3 on CentOS Stream 9). We need to migrate from 2024R1.1.5 on CentOS 7 to something on CentOS Stream 9. XI doesn't support anything newer than 2024R1.1.5 on Cent 7, so we don't have the option to upgrade, then backup, then restore to the new server.

If possible, I'd rather avoid having to ask the VM admins to install a base CentOS Stream 9 to replace the OVA install they've done for us.

Thanks for any help offered.

Hey @silverbenz

We don't recommend installing a new OVA and then attempting to uninstall XI and then install the version you need. You can give it a shot but this can easily run into some issues where something is missed and effects the new install of xi on 2024R1.1.5. Unfortunately the recommended route would be to have the VM admins spin up a cent 9 VM (assuming you want to be on the same distro as the OVA), and do a fresh install of xi via a tarball of 2024R1.1.5. Although this may be a nuisance in the time being, it will most likely save some headaches of troubleshooting potential issues you'd run into attempting to uninstall and reinstall on the OVA VM.

[silverbenz]

Hey @silverbenz

We don't recommend installing a new OVA and then attempting to uninstall XI and then install the version you need. You can give it a shot but this can easily run into some issues where something is missed and effects the new install of xi on 2024R1.1.5. Unfortunately the recommended route would be to have the VM admins spin up a cent 9 VM (assuming you want to be on the same distro as the OVA), and do a fresh install of xi via a tarball of 2024R1.1.5. Although this may be a nuisance in the time being, it will most likely save some headaches of troubleshooting potential issues you'd run into attempting to uninstall and reinstall on the OVA VM.

Bummer. Okay, thanks for the response @sgardil.

[DoubleDoubleA]

Hi @silverbenz,

Your Nagios customer success manager might be a good resource for you here [email protected]. Definitely email.

Aaron