Nagios XI installation stuck on fresh machine

[IT_LAS]

Hi,
I'm trying to install Nagios XI on a fresh machine with Ubuntu 24 as OS.
Before trying the installation I've made a snapshot of the machine in case there were issues.
Every time I launch the Nagios XI "fullinstall" script, it gets stuck and the last message that it shows refers to some "test" called "t/07-zonefile.t "
I'm attaching the install.log file.

Does anyone know what could be happening?

[kg2857]

You might try installing Test::Pod manually.

[IT_LAS]

Is that a perl package/module?
How could I install it?

[McTylan]

Try this:

sudo apt-get -y install libtest-pod-perl

[sgardil]

Is the Ubuntu 24 a LTS version? (i.e is it 24.04?)

[IT_LAS]

Try this:

sudo apt-get -y install libtest-pod-perl

This hasn't fix the issue. It keeps getting stuck on the same place..

Is the Ubuntu 24 a LTS version? (i.e is it 24.04?)

Yes, is the LTS version.

Code: Select all

root@nagiosxi:/tmp/nagiosxi# cat /etc/os-release
PRETTY_NAME="Ubuntu 24.04.2 LTS"
NAME="Ubuntu"
VERSION_ID="24.04"
VERSION="24.04.2 LTS (Noble Numbat)"
VERSION_CODENAME=noble
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=noble
LOGO=ubuntu-logo

[IT_LAS]

I have tried leaving the installation process running overnight without success. It stays at the same step.
It's strange because if I launch the installation process on a Linux distribution like RHEL, this doesn't happen.
I have been looking at Nagios XI installation documentation and I see that there are options to do it offline but it seems that it is not available for Ubuntu. Is this correct?

[gwesterman]

Hi @IT_LAS,

That is correct. The offline installs use RPMs which are specific to Enterprise Linux distributions. If you need to install on Ubuntu 24, you will have to use a source install. Let us know if you still run into issues.

Thank you!

[IT_LAS]

Hi @gwesterman
Is there any documentation for the source installation process for Ubuntu 24?

[sgardil]

@IT_LAS

For a source install follow the documentation below under the manual section. Let us know if you run into an issue with the source install and we can try to debug.
https://assets.nagios.com/downloads/nag ... I-2024.pdf