Login Page Constantly Refreshing? Nagios XI 2024R1.4.2

[amoss24]

Have a strange issue we have noticed in the last week or so: first noticed in Firefox 128.10 ESR that the log in page constantly refreshes. We can load the initial Nagios XI welcome screen as normal, but after clicking "Access Nagios XI", the login page goes in to a refresh loop until we can manage to time clicking the stop button in the browser. I can recreate it in a Firefox Private browser window too. Edge and Chrome seem to handle it in a smoother manner but still have the same issue. Once out of the refresh loop, logging in with our AD/LDAP credentials works normally. Wondering if anyone else has seen this or if it's unique to our configuration. We are on RHEL 9 if that makes a difference to anyone. Thanks

[bbahn]

Hello @amoss24,

This is a bug with unlimited session length. There will be a fix released very soon. If you can't wait that long, in your nagiosxi database in the xi_options table, you can set cookie_timeout_mins to a non-zero number. This will change how long XI will keep your sessions running and thus will prevent the bug from re-occurring until 2024R1.4.3, which will contain a fix for this.

[amoss24]

Good news, thanks. We will update to 2024R1.4.3 soon and see if that fixes things for us!

[amoss24]

Quick update, this issue is indeed resolved for us on 2024R1.4.3. Thanks again!