No Host groups show up when I add the Host Group Summary Dashlete to my dashboard

[rodrilea]

I am running Nagiosxi 2024R1.2 on AlmaLinux 9.7. I'm having an issue where users dashboards are empty. My dashboard originally consisted of a dashlete each of you host groups. When I try to recreate this using the host group summary dashlete the dashlete is empty. When change from hosts and services to host group none of our host groups are showing up for me to select.

Rod Rilea. MA ’90, CompTia A+, CompTia Network+, GSEC, CCTHP
Data Center Ops & Security Admin
Academic & Institutional Technology – Cybersecurity & Infrastructure

Wheaton College,
501 College Ave,
Wheaton, IL

(630) 752-5201
[email protected]

[lgute]

HI @rodrilea,

Thanks for reaching out. How much of a hassle was it to install XI on AlmaLinux?

Have you tried upgrading to a newer version on your XI backup or sandbox instance?

Are your hostgroups active? If you go into Configure | Core Config Manager | Host Groups do they show Yes under the Active column?

[Marcelina1]

Hi Rod,
Empty Host-Group Summary dashlete usually means either permissions or config not applied:
User access – ensure the account is in a contact group with access to those host groups or has see all hosts/services enabled.
Host-group config – confirm in CCM → Host Groups they exist and have members, then click Apply Configuration.
Cache/refresh – clear XI cache (Admin → System Config → Clear Cache) and hard-refresh browser.
From CLI:
/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg
to verify host-groups are loaded.
Most often it’s a permission or config-apply issue.

[rodrilea]

HI @rodrilea,

Thanks for reaching out. How much of a hassle was it to install XI on AlmaLinux?

Have you tried upgrading to a newer version on your XI backup or sandbox instance?

Are your hostgroups active? If you go into Configure | Core Config Manager | Host Groups do they show Yes under the Active column?

Hi @lgute

Thank you for your response. I haven't tried upgrading to a newer version on our XI test box yet.

I the Host Groups show Yes under the Active column in Configure| Core Config Manager | Host Groups

--
Rod

[lgute]

Hi @rodrilea,

Have you checked for errors in the log files? A few places to check...

• /var/log/php-fpm/www-error.log
• /var/log/httpd/error_log
• /usr/local/nagiosxi/var/cmdsubsys.log

If you don't see any errors, you may want to edit the php.ini file used by Apache, to get more error details in the php-fpm and/or error_log.