SSO Implementation

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
clangbecker
Posts: 8
Joined: Tue Dec 09, 2025 4:40 pm

Re: SSO Implementation

Post by clangbecker »

Are there any updates on the "workarounds" that are supposed to be coming? We just got SSO configured but it does not work. No errors given in the UI, I can search for and set up a new user, but when I hit the Import new user button it does absolutely nothing.
DoubleDoubleA
Posts: 272
Joined: Thu Feb 09, 2017 5:07 pm

Re: SSO Implementation

Post by DoubleDoubleA »

Hi @clangbecker,

Thanks for your note.

The fixes are generally for larger environments where we weren't leveraging groups effectively, but also some efficiency in how we process the data.

If you didn't have any issue with environment size I'd think it should work as expected. What version are you currently on where you don't see the SSO taking effect?

Aaron
bbahn
Posts: 379
Joined: Thu Jan 12, 2023 5:42 pm

Re: SSO Implementation

Post by bbahn »

Hello @stipple, @Thiagoros, @Aarohi45, @shali012, @Vivinner, @clangbecker,

The new SSO implementation that will release in 2026R1.1 will have a completely new front end and a vastly improved and expanded back end, so any currently existing issues should be completely gone. Thank you for your attention to this feature. I hope you'll all be pleased with the new implementation.
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clangbecker
Posts: 8
Joined: Tue Dec 09, 2025 4:40 pm

Re: SSO Implementation

Post by clangbecker »

We are on the latest release version. I checked with our Azure admin and we are sitting around 25k + users in our setup.

I didn't want to open a support case for a "known issue" since I found out the hard way Nagios limits the number we can open. I will wait until the next 2026 release and see if that helps.

Thanks!
CJ
DoubleDoubleA
Posts: 272
Joined: Thu Feb 09, 2017 5:07 pm

Re: SSO Implementation

Post by DoubleDoubleA »

Nagios XI 2026R1.1 released with the SSO improvements. Please check it out and let us know how it goes.

Aaron
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