Scheduled Reports not running

[op-team]

Hello,

We are running Nagios XI 2026R1.1.1 on a RedHat 9.7

I found that no new cron job is created in /var/spool/cron/apache following the definition of a scheduled reports from the web interface

I can see the new definition in the schedulingreporting.log:

[root@nagios: ~]# tail -f /usr/local/nagiosxi/var/scheduledreporting.log
...
OUTPUT: [Tue, 24 Mar 2026 10:16:27 +0100] UPDATE CRON: 20 10 * * * /usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report='UnRZPJmaSVGW' --username='itop' > /dev/null 2>&1

[Tue, 24 Mar 2026 10:16:27 +0100] CMD: crontab -l | grep -v '/usr/bin/php /usr/local/nagiosxi/html/includes/components/scheduledreporting/sendreport.php --report='\''UnRZPJmaSVGW'\'' --username='\''itop'\''' | cat - '/usr/local/nagiosxi/tmp/scheduledreport.UnRZPJmaSVGW' | crontab - ; rm -f '/usr/local/nagiosxi/tmp/scheduledreport.UnRZPJmaSVGW'
RET: 0

But no cron job in apache crontab

Could you help to fix this?
Thanks

[cdietsch]

Hi @op-team

Please took a look at the following troubleshooting guide for the XI Scheduled Reports Not Running:

https://library.nagios.com/docs/nagios- ... ot-Running

Hopefully this helps you get up and running again!