Host Availability and SLA Report incorrect vs state history

[PeterDK2]

Today we had a host in Nagios that was down for 9 hours.
We can see this in the host state history (and all notification we got)

Host State History.png

But both SLA report and Host availability show 100% UP.

Host Availability.png

Host SLA Report.png

How is that possible?

[zrobinson]

Hi @PeterDK2,

I am sorry to hear that your reports were returning incorrect data. I have filed an internal report which will be investigated and resolved. I will keep you updated on our findings regarding this. Please let us know if you have any further questions or feedback.

- Zach

[kfanselow]

Hi PeterDK2,

This may be an indicator of database corruption and you might want to open a case with the support team. They can dig into the specifics of your system and provide a better answer than we can on a public forum.

https://supportportal.nagios.com/s/arti ... ing-a-Case

Thanks and best regards

[PeterDK2]

Ok, I created a case. I will place a summary of the result in this post as well when it's solved

[PeterDK2]

It was a permissions issue on the archived log files:
Solution:
chown nagios:nagios /usr/local/nagios/var/nagios.log
chown nagios:nagios /usr/local/nagios/var/archives/*

chmod 664 /usr/local/nagios/var/nagios.log
chmod 664 /usr/local/nagios/var/archives/*

Kind regards,
Peter