Nsclient++ Agent crashing on windows server

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Satyam
Posts: 63
Joined: Mon Oct 24, 2011 8:14 am

Nsclient++ Agent crashing on windows server

Post by Satyam »

Hi,

We have nsclient++ agent installed on one windows 2003 standard 64 bit server, but its often crashing, we couldnt find much details in the nsclient agent log. I have attached the windows event log error screenshot. Also the physical memory utilization is almost full i.e it has in total 8 GB RAM and its almost fully utilized always, attached the screenshot for the same. Our Nagios team is guessing, it may be because of high RAM utilization on server thats why nsclient++ may be crashed but couldnt find that information in the nsclient log. Now the server team is asking for what is the minimum memory requirement to run nsclient++ agent.
I tried to look for this information on the nsclient.org site but couldn't find that. I need to find this information to support our point. Anyone has idea about the same and can help us ????
Thanks,
Sattanathan.S
Satyam
Posts: 63
Joined: Mon Oct 24, 2011 8:14 am

Re: Nsclient++ Agent crashing on windows server

Post by Satyam »

Hi,

Unable to attach the screenshots.... page expiring. Anyone there can help... I am uploading .jpg and .log files
Thanks,
Sattanathan.S
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lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Nsclient++ Agent crashing on windows server

Post by lmiltchev »

I don't think nsclient++ service is using lots of RAM. It would be probably in the range of 10000-20000K. It would help if we could see the "nsclient.log" file.
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slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Nsclient++ Agent crashing on windows server

Post by slansing »

In addition on the point of the page expiring.. may I suggest that you either compress the files or upload them to a external image servicing site?
Satyam
Posts: 63
Joined: Mon Oct 24, 2011 8:14 am

Re: Nsclient++ Agent crashing on windows server

Post by Satyam »

Attached the trimmed log files.
You do not have the required permissions to view the files attached to this post.
Thanks,
Sattanathan.S
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Nsclient++ Agent crashing on windows server

Post by slansing »

Have you been able to do any looking into why all of your checks are being refused by your Nagios XI server? Had you made any changes to your network or server prior to this happening? It seems as though very few of the tickets regarding this on the nsclient++ writer's site have been answered.
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