Issue with notifications on a host

[MSPk]

ya that works well...thank you.

How can we clear the old notifications from the system and start afresh before we move the environment into production?

[scottwilkerson]

If you go to Admin -> Performance Settings -> Database tab

You can set Max Notifications Age: down to 1, then wait an hour (for the cron to run) and you can change it back to 90 once they are gone

[MSPk]

I have tried to set this to 1 but everytime I do that, after an hour or so, it changes back to 90 and doesn't delete any of the notifications...!!!

[scottwilkerson]

Yep you found a bug.

Sorry about that.

You can unzip the attached file and place it in /usr/local/nagiosxi/html/admin

Then you will be able to change the setting properly.

Also, you can set it down to 0 if you have notifications in the last 24 hours you want to remove as well.

[MSPk]

Is there a way to indentify the alerts which where not acknowledged after the service is restored?? do we have anything in the reports which can generate this info reflecting the list of alerts raised during a given period, with the ones not acknowledged by the team?

[slansing]

If I am understanding correctly this information can be retrieved from the Home page, by scrolling to the Monitoring Process menu section and clicking Event Log.

[MSPk]

I dont see this log capturing the info when a problem/alert is acknowledged.

[scottwilkerson]

It is all in the EventLog but there isn't a pre-created report to mark what items were not acknowledged.

[MSPk]

Hi,

We have come across an incident in Nagios where in we see a message in the configuration snapshots saying that the notification period for a particular host is not define anywhere. This was working fine till last week even though this field is blank, I have checked othere hosts as well and see blank in this field (no notification period is specified, nagios sent email 24X7 if no value was set). Has anyone come across any issue as such??

[scottwilkerson]

There was an issue that should be resolved in 2012R1.5 relating to xi_timeperiod_24x7

One thing to note is that is some cases it is fine that it isn't listed because it may be applied by a template