How to enable Enterprise Feature

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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lafargeuser
Posts: 341
Joined: Thu Sep 27, 2012 12:23 am

How to enable Enterprise Feature

Post by lafargeuser »

License OptionsEnterprise Features: Not Enabled. Enable your 60-day trial today or learn more about enterprise features.
Enterprise Key:


I have used vSphere OVF Template for installing NagiosXI in ESX Box.


However, i have enabled Enterprise Feature for 60 Days on trial.. Although, i have procured Nagios XI License, so how can i enabled this feature for permanent.

Which key i have to entered in Enterprise Key:
i have customer number & license key.

In Capacity Planning Tab i am getting below message. How to get rid of this.
This feature is part of the Enterprise Edition of Nagios XI. You have 60 days left to test this feature. Learn more about Enterprise Edition features.
scottwilkerson
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Re: How to enable Enterprise Feature

Post by scottwilkerson »

The enterprise features is a separate license than the Standard license.

You can contact our sales department to purchase the enterprise addon key.

[email protected]
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lafargeuser
Posts: 341
Joined: Thu Sep 27, 2012 12:23 am

Re: How to enable Enterprise Feature

Post by lafargeuser »

How can i know that if my purchase dept. procured Standard or Enterprise License.
Is there any way out so that i can check the same ?
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: How to enable Enterprise Feature

Post by scottwilkerson »

I looked up your license and it is the Standard license. The Enterprise addon only became available 3 days after your purchase...
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lafargeuser
Posts: 341
Joined: Thu Sep 27, 2012 12:23 am

Re: How to enable Enterprise Feature

Post by lafargeuser »

How did you check ?
actually i have purchased 2 licenses one was for client which was few months back & recently we have purchased license for XI & Fusion.
arent you refering client's license which is standard ?
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: How to enable Enterprise Feature

Post by scottwilkerson »

I cross referenced your email address. The enterprise version only became available Oct. 9. Any purchase before then could not have the license. If you wand to check the other license you can either contact [email protected] or PM me your customer ID.
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