Returning a URL in the Nagios Alert

[mbowden]

Could you tell me where I need to add a URL to populate the Info: section of the Nagios Alert that is sent out?

When the alert is sent I want it to contain a like to relevent information to resolve the issue?

I have a script that checks to see if a Java Program is functioning properly, the script corectly alerts on failure. However when the alert is sent I want it to contain a link/url to relevent internal wiki information to resolve the issue. Is this done through the XI interface or is it an argument in the script (like the "Critical: Service is Down")

[scottwilkerson]

Here's what you can do for these.

Add this URL to
Configure -> CCM -> Services -> Modify -> Misc Settings Tab -> Action URL

Then, add the following to your service notification handler command (xi_service_notification_handler by default in XI)
Configure -> CCM -> Commands -> xi_service_notification_handler -> Modify

Code: Select all

--serviceactionurl=$SERVICEACTIONURL$ 

Then you can add this to your email messages to add the link in service messages

%serviceactionurl%

you can do the same thing for hosts too by adding the following to the xi_host_notification_handler

Code: Select all

--hostactionurl=$HOSTACTIONURL$ 

Then you can add this to your email messages to add the link in host messages

%hostactionurl%

[mbowden]

Great! will this customize only my pesonal notifacation email or the default notifacation email? If it is personal, canyou tell me how to add it to the default email message?

[scottwilkerson]

This will do you personal one. If you have 2012 Enterprise you can set the default messages in Admin -> Notification Management

[mbowden]

Thank You,
I just found what appears to be a bug. When you are configuring the default email message as discribed in your last post, clicking cancel actually saves the config and does not revert to the original.

[mbowden]

Ok I have made the changes below in the nagios admin section (I have a trial of enterprise) However the message only changes if I add the changes you suggested to my personal notification email. The global one doesn't seem to have an affect. Any Thoughts?

***** Nagios XI Alert *****

%alertsummary%

Notification Type: %type%
Host: %host%
State: %hoststate%
Address: %hostaddress%
Info: %hostoutput%
Wiki URL: %hostactionurl%
Date/Time: %datetime%

Respond: %responseurl%
Nagios URL: %xiserverurl%



***** Nagios XI Alert *****

%alertsummary%

Notification Type: %type%

Service: %service%
Host: %hostalias%
Address: %hostaddress%
State: %servicestate%
Wiki URL: %serviceactionurl%

%serviceoutput%
Date/Time: %datetime%

Respond: %responseurl%
Nagios URL: %xiserverurl%

[mbowden]

Ok the message seems to be working appropriatly now, must have been a timing issue. The bug mentioned earlier still seems outstanding though.

[scottwilkerson]

Ok the message seems to be working appropriatly now, must have been a timing issue. The bug mentioned earlier still seems outstanding though.

Confirmed. The developer is working on that and it will be fixed in a future release.