Backend login to Core config manager failed

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wipro-cloud-services
Posts: 58
Joined: Thu Nov 11, 2010 4:42 am

Backend login to Core config manager failed

Post by wipro-cloud-services »

Team,
When I try to configure monitoring for machines, i get "Backend login to Core config manager failed" error. Can you please check and let me know.

"Applying Configuration

Command submitted for processing...
Waiting for configuration verification........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
Backend login to the Core Config Manager failed.
An error occurred while attempting to apply your configuration to Nagios Core. Monitoring engine configuration files have been rolled back to their last known good checkpoint.

View a snapshot of this configuration error"
You do not have the required permissions to view the files attached to this post.
Last edited by mguthrie on Thu Dec 06, 2012 10:14 am, edited 2 times in total.
Reason: Movied to General\NagiosXI thread
twelsh
Posts: 15
Joined: Wed Jan 04, 2012 4:40 am

Re: Backend login to Core config manager failed

Post by twelsh »

Hi wipro-cloud-services

It would have been better to have posted this in the Nagios XI forum as it is directly related to that product

However, there is a FAQ about this. http://support.nagios.com/wiki/index.php/Nagios_XI:FAQs

Regards

Tom
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Backend login to Core config manager failed

Post by mguthrie »

Can you send us the debug.txt from:

Code: Select all

cd /usr/local/nagiosxi/scripts
./reconfigure_nagios.sh &> debug.txt
wipro-cloud-services
Posts: 58
Joined: Thu Nov 11, 2010 4:42 am

Re: Backend login to Core config manager failed

Post by wipro-cloud-services »

After analyzing debug.txt file, we cam to know that issue was due to proxy connection. We have resolved the issue now. Thank you for the update :)
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Backend login to Core config manager failed

Post by mguthrie »

Glad it's working again, thanks for the update!
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