Alert Setting Notification Period

[CelticDan]

I do not get any alerts from my Nagios XI installation. I get my test alerts but nothing from my monitoring. I have attached an image of the alerting notification period. It says it is required but when I select 24X7 and select save, it doesnt save.

How do I get alerts to get sent? Not really useful if I cannot get alerts.

Any help would be much appreciated.

-D

[scottwilkerson]

What version of XI are you running? Do you have contacts or contact groups specified in this service?

[CelticDan]

Thank you for your quick response:

Version is Nagios XI 2012R1.2 (I think that is what you requested).

Yes there is a contact group associated with the services/hosts.

I can select the group and all the settings but the alerting period doesn't save.

Thank you again.

-D

[CelticDan]

Greetings,

Follow-up. When I try and run a test notification I get the attached error. Seems odd as well.

Thank you for your time.

Dan

[slansing]

For the user you are attempting to send the custom notification from, is it an admin or a regular user? If it is a user, have you made sure that it has permissions to control all Hosts and Services? You would definitely see an error if the user does not have this ability.