Assign Incident numbers to the Alerts and Notifications?

[sarfarosh]

Hello Geeks,

I would like to configure NagiosXI in such a way that it should follow the following flow

IPmon Identifies an event --> Event enters IPradar -->IP automata picks up the event --> Event Becomes a ticket in ipim
--> Recurring incidents are added to the problem ticket --> verify and report if incident is resolved --> If yes, incident is resolved --> If not, it is dispatched to an engineer.

[scottwilkerson]

I'm not familiar with several items in your chain of events, but we do have a new product for managing incidents
http://library.nagios.com/component/con ... 1-nagiosim

Nagios Incident Manager has a full REST API that can be used to connect multiple systems as well as XI