BPI Questions

[jbennett]

I have enabled our 60-day trial for Enterprise as it makes sense for us to upgrade, but I have some concerns with the BPI plug-in.

Since our install is rather large (3100+ hosts & 4300+ services), I'm having trouble wrapping my head around the process to edit BPI groups.

I have used the feature that automatically generates the BPI groups based off of the host groups that I have created in Nagios. However, none of the services that are associated with those hosts are included in these groups. Many of these services are critical to the business as they are processes that run on the hosts.

I'm realizing that I will have to go through all 192 BPI groups and manually add contacts, select priorities, adjust which items are essential, and add in the services.

Please tell me there is a better way to do this?

I'm trying to get BPI configured to look at the possibility of implementing Incident Management instead of OTRS.

Any insight would be greatly appreciated.

[scottwilkerson]

I'm realizing that I will have to go through all 192 BPI groups and manually add contacts, select priorities, adjust which items are essential, and add in the services.

Please tell me there is a better way to do this?

Others may chime in, but you can also select service groups if you already have service processes grouped together.

I know this may seem somewhat daunting when looking at all of them that need to be setup, but as I see it each business process should be looked at keenly to make sure it is setup just right...

[jbennett]

It just seems that there would be a quicker way to do this? With every host group essentially being a location with identical equipment and services, it would be nice to be able to do this with check boxes, or drop downs on one page, or something along those lines instead of having to open each individual host group.

[mguthrie]

I think a better way to set this up in your scenario is to disregard the auto-generated BPI groups, OR use service groups and then auto-generate those. The whole purpose of BPI is to be able to set up more advanced monitoring with additional rules, it does require a manual setup for a group. It's a great tool, but also make sure it's the right tool for what you need. I would start by generating a BPI group from scratch with whatever services you would need in it and see if it's doing what you need it to for monitoring.

[jbennett]

Doesn't incident management rely on BPI to function properly though?

[scottwilkerson]

Doesn't incident management rely on BPI to function properly though?

Which incident management?

BPI generally takes the results that your Nagios host/service checks produce and lets you group items together and in turn monitor the group as a whole.

[jbennett]

http://labs.nagios.com/2012/09/05/nagio ... blic-beta/

Nagios Incident Management

[scottwilkerson]

Oh, Nagios Incident Manager is not relate to BPI