dealing with multiple alerts for the same event

[tzheng]

hi,

i have a question.

by default, if a service i am monitoring is down, it sends out a alert. and then every few minute it sends out the alerts again as long as the service is still down.

i want to change this behavier to the following instead:

if a service is down, sends out a alert. but one alert that's it. it still keep checking for the service but as long as the state of that service has not changed, it do not send out another alert.

how can i have that setup?

thanks,
tony z

[mguthrie]

I believe this is the "notification_interval" setting in the config file. It it's set greater than 0, the notifications will arrive every X number of minutes. If it is set to 0, it will only notify once. The default interval is 60 minutes, which is probably defined in a template.