Error After Installation Nagiosxi

[lamin]

Hey
After a fresh installation yesterday, I could not start nagios service and I got: CONFIG ERROR! Check Your Nagios Configuration.
In additon, I cannot login in mysql db.

Thankls,

Lamin

[mguthrie]

Can we get a few more details about your install process?

What distro is this on?

32 or 64bit?

Are you able to log into the web interface?

Try this for mysql:

mysql -u root -p
(it will prompt you for the password)

[lamin]

Thanks for your reply
I am running RedHat 4 64 bits. I am just able to point to webserver but nothing is showing except the welcome page. When I click on Access Nagios XI I see a blank page.

[lamin]

Here are additional files to look at.

mrtg error.png

Nagios.cfg_File.png

[mguthrie]

A blank page for XI means that there is a PHP error, type:
tail /var/log/httpd/error_log

If you can send us the output of that we'll get the error tracked down.

Also, if there is some sort of error in the nagios config files, you can check for it and see where the error is by running this command from the command-line

/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg

Are you using a proxy? If so we highly recommend turning that off during installation as it will break some of the install scripts.

[lamin]

Here is the error_log

[lamin]

Here is the nagios.cfg file check.

nagios_verification.png

[mguthrie]

Well the nagios process is failing because it's not finding the 'contacttemplates.cfg' file. Are you starting from scratch with configuration files or did you already have configs in the /usr/local/nagios/etc directory prior to installation?

[lamin]

This is a fresh install and I cannot find the contacttemplate.cfg file. I do not have any prior to installation thecfg files come from the installation. I need to get this up running as soon as possible. Actually, I am running nagios core in a different machine but I did not have many issues like the commercial version. I dont know what to do now.

[mguthrie]

Are you using a proxy on your system? If so, that needs to be turned off and I would try running the install scripts again.

If not, I think remote access might be the best solution to get you up and running if you'd be comfortable with that. Send us a PM or email with ssh and web access info if that's an option for you.