Service Nagios ERROR

[Hartly]

Hello all,

My name is Baptiste, I am French and currently in workplacement for my studies.

My mission is to install nagios 3.4.1 on an Ubuntu server 12.10 and Ihave some problems. I first look on french forums, finding no answers, I'm here, hoping to find the help I need.

I installed NSClient++ on the server I must monitoring. I told my hosts in windows.cfg. There is no problem, they appears on my web interface so it's a good thing for begin. Now, I want to put service to check their good performance, and this is there I meet problems.

When I put this command, there is no problems.

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root@server001:~# /usr/local/nagios/libexec/check_nt -H 10.0.2.17 -p 12489 -s "" -v CLIENTVERSION
NSClient++ 0.3.8.75 2010-05-27

But when I want to know the used space disk or the usage memory, I have an error :

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root@server001:~# /usr/local/nagios/libexec/check_nt -H 10.0.2.17 -p 12489 -s "" -v USEDDISKSPACE -l C -w 80 -c 90
NSClient - ERROR: Could not complete the request check log file for more information

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root@server001:~# /usr/local/nagios/libexec/check_nt -H 10.0.2.17 -p 12489 -s "" -v MEMUSE -w 80 - c 90
NSClient - ERROR: Could not complete the request check log file for more information

I ask you for help and you will be very grateful

Thank you again

Ps: Sorry for my broken English

Baptiste

[abrist]

What do your nsclient logs on the remote host show?

[Hartly]

What do your nsclient logs on the remote host show?

Thank you for your answer. I post the NSClient log tomorrow morning when I arrived at work.

++

[slansing]

Great, we will get back to you after reviewing it.

[Hartly]

I had this message when I was on my virtual environment. But this morning, when I try again, the problem was solve. Indeed, my host replies me the good information about the CPU or USEDDISKSPACE.

So I don't know where the problem comes from, maybe I forget to restart NSClient++ after a modification of a file.

But now, I must install NSClient on my servers. On the Windows 2003, no problem, but on the 2008, I have the same message when I try to test a service (NSClient - Error ...). More, I haven't any log file on the NSClient folder/file (I don't how we say "dossier" in english ..) of my host.

Do you think there is a problem with compatibility ? I don't see another issue because on my 2003 it's work fine, but on 2008 problem ..

++ Thank you.

Baptiste

[gshergill]

Hi Hartly,

I had this problem before on Windows Server 2008 and ended up installing 0.3.7, but that problem was with NSClient 0.3.9.

I just installed NSClient 0.3.8 on a fresh 2008 server (32 bit and 64 bit) and it went fine, no problems.

Are you installing from the .msi or using another method (e.g. from the .zip)? I think I remember it having to do with missing a file.

Below is the link of the client versions if you want to try another one (or try using the .msi if you aren't already).

http://nsclient.org/nscp/downloads

Good luck.

Kind Regards,

Gary Shergill

[slansing]

Thanks for letting us know that that specific issue was resolved, great tips GShergill, we also recommend using NSClient++ 0.3.9 or 0.3.8 rather than the newest versions as they are quite unstable as they sit now.

[Hartly]

Hi Hartly,

I had this problem before on Windows Server 2008 and ended up installing 0.3.7, but that problem was with NSClient 0.3.9.

I just installed NSClient 0.3.8 on a fresh 2008 server (32 bit and 64 bit) and it went fine, no problems.

Are you installing from the .msi or using another method (e.g. from the .zip)? I think I remember it having to do with missing a file.

Below is the link of the client versions if you want to try another one (or try using the .msi if you aren't already).

http://nsclient.org/nscp/downloads

Good luck.

Kind Regards,

Gary Shergill

Thank you for your answer Gary.

I install NSClient with the .msi and the version of NSClient was 0.3.8. Maybe I had a problem with my NSC.ini file. I don't know, I didn't try again since this morning.

I am currently with the 0.3.8 version on my server windows 2000 & 2003, and I have no problem. Because I have 35 servers with W2000 & 2003, I have not finished yet.

I try again with 2008 tomorrow, and I come back if I have the same problem.

Thank you again

[lmiltchev]

I try again with 2008 tomorrow, and I come back if I have the same problem.

Let us know if you have any more issues.

[Hartly]

Hi !

I haven't yet solved the problem with the servers under Windows 2008, but I have a problem with service nagios verification's.

I would like to test executables services present on my servers 2003 (spoolsv.exe & winlogon.exe).

Here an extract of my windows.cfg file :

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define service{
use                            generic-service
name                         Test du SPOOL
service_description     Process serveur d'impression
host_name                 00_wstoulssdo101a
check_command         check_process!spoolsv.exe
}

The problem is I can relance Nagios with "service nagios restart". I've no error. But I can't see anything about spool on my web interface.

Do you think I must define a command to check this service or can I do it with check_nt ?

Thank you. ++

Baptiste