Executive Summary Report PDF blank

[siriideepak]

Hi,

I am having an issue regarding executive summary PDF. When i used to click executive summary under available reports it shows the report on the screen but when i used to click the PDF icon the report appears to be blank and i also updated the nagios xi to latest version Nagios XI 2012R1.6. Kindly update on this.Thanks!!

Regards,
Deepak.P

[slansing]

If you still have your original Nagios XI install directory run the following:

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cd /tmp/nagiosxi/subcomponents/wkhtml/
./install

If not, you can download the latest version and extract it from the /tmp directory and still run the command. Let us know if this helps!

[siriideepak]

Hi,

As you said i run the following command it returns the error kindly advice on this.

[root@monitoring nagiosxi]# cd /tmp/nagiosxi/subcomponents/wkhtml/
[root@monitoring wkhtml]# ll
total 4
-rwxr-xr-x 1 root root 979 Feb 6 21:01 install
[root@monitoring wkhtml]# ./install
Traceback (most recent call last):
File "./install", line 17, in ?
installpath = os.environ['INSTALL_PATH']
File "/usr/lib/python2.4/UserDict.py", line 17, in __getitem__
def __getitem__(self, key): return self.data[key]
KeyError: 'INSTALL_PATH'
[root@monitoring wkhtml]#

Regards,
Deepak.P

[lmiltchev]

Open the install file in a text editor:

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vi /tmp/nagiosxi/subcomponents/wkhtml/install

and change line 17 from this:

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installpath = os.environ['INSTALL_PATH']

to this:

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installpath = '/tmp/nagiosxi'

Save the file and try to run the install again:

Code: Select all

cd /tmp/nagiosxi/subcomponents/wkhtml/
./install

[siriideepak]

Hi,

Thanks for the prompt reply now its working fine. Kudos to you.

Regards,
Deepak.P