Installation failed

[quental]

Distro: Rhel 5.
64 bits
Manual Installation
-----------------------------------------------------------------------------------------------------------------------------------------------
Hi,

I launch "./fullinstall" , and installation failed with this error:


Nagios XI Installation Log
==========================
DATE: lun mar 4 12:40:07 CET 2013

DISTRO INFO:
RedHatEnterpriseServer
5.9
x86_64

THIS IS A NEW INSTALL!

INSTALLING:
full=2012R1.6
major=2012
minor=R1.6
releasedate=2013-02-05
release=306

Configuring Yum...
ERROR: unable to read system id.
/usr/lib64/python2.4/site-packages/rhsm/certificate.py:123: DeprecationWarning: Call to deprecated function: __init__
category=DeprecationWarning)
****************************************************************
WARNING: This script will remove existing RPMs installed on this
system, which may result in existing applications being
removed!
****************************************************************
Do you want to continue? [y/N]: RESP: N
Exiting
Yum was not properly prepared - run previous script

any suggestion?
Thanks.

[slansing]

It failed because you entered No when it asked you to continue.

WARNING: This script will remove existing RPMs installed on this
system, which may result in existing applications being
removed!

The Nagios XI install script removes the 32bit package versions that it uses and replaced them with 64bit. This offers a safer and cleaner environment to work in. Are you installing this on a fresh system as required? If so this should be of no worry.

[quental]

Hi,

Thank for reply.

Now we have this problem, at this point "E-importnagiosql"

Code: Select all

Running './C-cronjobs'...
Crontabs already configured - skipping.
RESULT=0
Running './D-chkconfigalldaemons'...
Daemons already configured - skipping.
RESULT=0
Running './E-importnagiosql'...
httpd: no process killed
Iniciando httpd:                                           [  OK  ]
Sleeping...
NOTE: If prompted, enter the MySQL root password
NagiosQL database appears OK - continuing...
NDOUtils database appears OK - continuing...
Found config files to import - continuing...
URL: http://localhost/nagiosql/index.php
CMDLINE
/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosql/index.php --no-check-certificate --post-data 'Submit=Login&tfUsername=nagiosxi&tfPassword=n@gweb' -O nagiosql.login--2013-03-04 17:48:48--  http://localhost/nagiosql/index.php
Resolviendo localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:80... conectado.
Petición HTTP enviada, esperando respuesta... 200 OK
Longitud: 0 [text/html]
Saving to: `nagiosql.login'

     0K                                                        0,00 =0s

2013-03-04 17:48:48 (0,00 B/s) - `nagiosql.login' saved [0/0]

NAGIOSQL LOGIN FAILED!
ERROR: NagiosQL import appears to have failed - exiting.  (Reason: Import files are still present in /usr/local/nagios/etc/import)
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './E-importnagiosql'

I've configured /etc/yum.conf and /etc/wgetrc with http_proxy and no_proxy values...

any suggestions?

[lmiltchev]

Did you add localhost to "no_proxy=" line?

[quental]

Yes,

yes, this is the value that I have set in /etc/wgetrc:

no_proxy=localhost,127.0.0.0/8,92.168.0.0/16

[slansing]

How many times have you tried to install on this system? Or are you trying to install over an existing installation?

[quental]

Hi,

It is the first installation, in a clean system.

[quental]

the strange thing is that the length is 0, when try to do:

/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosql/index.php --no-check-certificate --post-data 'Submit=Login&tfUsername=nagiosxi&tfPassword=n@gweb' -O nagiosql.login--2013-03-04 18:13:04-- http://localhost/nagiosql/index.php
Resolviendo localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:80... conectado.
Petición HTTP enviada, esperando respuesta... 200 OK
Longitud: 0 [text/html]

[lmiltchev]

Can you post the entire install.log file?

Also, run the following command and show the output:

Code: Select all

ll /usr/local/nagiosxi/scripts | grep nagiosql

[quental]

Hi,

the result:

Code: Select all

ll /usr/local/nagiosxi/scripts | grep nagiosql
-rwxr-xr-x  1 nagios nagios    649 mar  4 16:52 export_nagiosql.sh*
-rwxr-xr-x  1 nagios nagios    429 mar  4 16:52 import_nagiosql.sh*
-rw-r--r--  1 nagios nagios 272372 mar  4 16:52 nagiosql_defaults.sql
-rwxr-xr-x  1 nagios nagios    970 mar  4 16:52 nagiosql_delete_contact.php*
-rwxr-xr-x  1 nagios nagios   2010 mar  4 16:52 nagiosql_delete_host.php*
-rwxr-xr-x  1 nagios nagios    505 mar  4 16:52 nagiosql_delete_object.sh*
-rwxr-xr-x  1 nagios nagios   3118 mar  4 16:52 nagiosql_delete_service.php*
-rwxr-xr-x  1 nagios nagios    993 mar  4 16:52 nagiosql_delete_timeperiod.php*
-rwxr-xr-x  1 nagios nagios   1637 mar  4 16:52 nagiosql_exportall.php*
-rwxr-xr-x  1 nagios nagios   1323 mar  4 16:52 nagiosql_importall.php*
-rwxr-xr-x  1 nagios nagios   1847 mar  4 16:52 nagiosql_login.php*
-rwxr-xr-x  1 nagios nagios   2108 mar  4 16:52 nagiosql_snapshot.sh*
-rwxr-xr-x  1 nagios nagios    258 mar  4 16:52 nagiosql_trim_backups.sh*