Notification delivery

[eddiez]

I just moved up to XI and am confused on this. Under Core, when I set notifications, any warnings went to email and all Critical alerts went to our phones and also email. Under XI, how is this handled? Is there something that I need to setup differently to have warnings go to email (or phone if someone wanted) and critical go to phone (and also email if wanted).

Thanks,

Ed

[sreinhardt]

Under XI opposed to Core, there are now contact notifications and XI user notifications. These are handled separately by different notification commands. If you have notifications set for users, I would suggest looking at each users notification preferences under the admin menus.

[eddiez]

Okay, thanks

[slansing]

Let us know if you need further explanation or help!

[eddiez]

Okay, before I looked under Admin, I received some different alerts. When I looked under "Admin", service notifications was unchecked. I must have a ghost or something here. So what I am reading here is that I need to go under each Host/Service and enable notifications, select users/user groups? I have over 625 hosts and close to 2500 services that I am monitoring.

[abrist]

You can use the bulk modifications tool (under the CCM --> tools) to enable notifications in bulk.

[eddiez]

The bulk tool is something I have to add on?

[abrist]

You can "demo" the enterprise version to get access to the tool for 30 days, which is long enough for you to make these changes.

[eddiez]

Thanks

[abrist]

No problem.