Actions component

[benhank]

The actions URL is still a no.


the Action component, now will save settings for some hostgroups and not others.
I have a specific hg I 2want to use but selecting it and applying it blanks out and doesn't save.
Hold up, I have just discovered that the actions component will only save properly and work correctly for hg's i haven't selected previously.

If I select a hg, apply settings. It saves properly and works.

If I then switch to another new HG (from any of the three fields) and then try to select the original hg again, that's when it won't save.

[abrist]

Man, you get all the strange ones today. Try to remove the component and re-add it. Report back.

[benhank]

what do you mean "today" lol.
I have tried to uninstall and reinstall it.
I followed the instructions that scott gave me in this post and I even used this command:"

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 # rm -rf /usr/local/nagiosxi/html/includes/components/"somecomponent"

.

I even backed up the server we are trying to fix, and restored it to my test box. Then I installed the CCM patch scott brewed up:

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http://support.nagios.com/forum/viewtopic.php?f=16&t=9390&p=45662&hilit=action+url+ccm#p45687

To try to fix the Actions URL, but nothing.
i am tempted to run the repair my sql, but that option sets my teeth to chattering and hands a shakin...

[abrist]

Try running Scott's postgres cleanup once again:

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echo "delete from xi_options where name ='actions_component_options';"|psql nagiosxi nagiosxi

Report back.

[benhank]

unfortunatly no go.

If I got the actions_url to work i could live with that.

[abrist]

Yeah, but the action_url component is deprecated and has been for a while now. You could try removing the actions component, running Scott's postgres cleanup, and then run the vaccum fix from the faq in that order. But it is a long shot. . . .

I think someone said something once about repeating the same task over and over again and expecting different results . . . . is not insanity, just proper troubleshooting?

[benhank]

Well I guess I am screwed.
I wonder if I fixed the opscreen error if that would work. maybe it's screwin me up

[abrist]

Ben, lets move this to our ticketing system and set up a remote session tomorrow. Send an email to [email protected].

[benhank]

cool man !

[abrist]

No problem. We will see you tomorrow - as soon as I get into the office we will try to get a time setup. I have a meeting around noon (central), but beyond that my time tomorrow is flexible. Send us an email and we will move from there.