cannot see maps

bkarim · Post by **bkarim** » Thu Mar 14, 2013 8:23 am

hi,

i am a new user and please forgive me if i posted my question in wrong forum.

i came across a problem that some of my users cannot see all the maps that are already defined.

no changes has been made to the config or maps but still some users has the issues as they can only see few maps and rest

are inaccessible or completely hidden.

after replacing the backup config file with the main one it starts working but next day the problem was same.

any help will be appriciated.

Regards.

scottwilkerson · Post by **scottwilkerson** » Thu Mar 14, 2013 9:12 am

What types of maps are we talking about?

bkarim · Post by **bkarim** » Thu Mar 14, 2013 10:21 am

these are the maps for network devices like switches/routers/accesspoints and is an office visio format.

my nagvis is with opsview.

so i can see device status as up/down.

scottwilkerson · Post by **scottwilkerson** » Thu Mar 14, 2013 11:03 am

What version of Nagios XI are you running?
What version of Nagvis are you running?

bkarim · Post by **bkarim** » Thu Mar 14, 2013 11:07 am

NagVis 1.4.4

scottwilkerson · Post by **scottwilkerson** » Thu Mar 14, 2013 11:47 am

and
What version of Nagios XI are you running?

bkarim · Post by **bkarim** » Thu Mar 14, 2013 12:01 pm

i am not 100 % sure about the version

but its nagios core.

scottwilkerson · Post by **scottwilkerson** » Thu Mar 14, 2013 1:08 pm

Ok, I am moving this to the Core forum, but if it is NAgvis related, you may get better traction on the NagVis site

Nagios Support Forum

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