Nagios3 OTRS integration

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nickyls
Posts: 3
Joined: Sat Mar 23, 2013 12:16 am

Nagios3 OTRS integration

Post by nickyls »

hi All!

I have installed OTRS3.2 & Nagios3 in ubuntu11.04 instance. but while integrating in nagios3 log i got following error

Check of service 'OTRS Number of tickets' on host 'localhost' did not exit properly!

also in otrs log i got follwing error mesage:

SystemMonitoring Mail: SystemMonitoring: Could not find host address and/or state in mail => Ignoring

what does it mean . however i have defined proper host in /etc/nagios3/conf.d/contacts_nagios2.cfg.....
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Nagios3 OTRS integration

Post by abrist »

nickyls wrote: Check of service 'OTRS Number of tickets' on host 'localhost' did not exit properly!
What plugin/script are you using for the check? What command?
nickyls wrote:SystemMonitoring Mail: SystemMonitoring: Could not find host address and/or state in mail => Ignoring
This is an OTRS related error, you may have to ask their forums . . .
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