Email Integration

[MSPk]

Hi,
We have list of monitoring and security tools which sends alerts to NOC/SOC team via email. The Noc/Soc team monitors the email boxes and respond to those alerts.
So it is possible in Nagios XI to take the feed from these emails and display it in Nagios XI console as alerts with severity?

The list of tools include:
Solarwinds NPM, NCM, IPAM, SAM
BMC Control M
Security - Netboundary, IBM Messagelabs, Websense

Any pointers are really appreciated!

Thanks a lot!

[sreinhardt]

This should be entirely possible, I did a cursory glance at exchange and did not find anything to check a mail account and read subject lines. Have you tried looking at exchange yourself? Also this would definitely be something that could be written and potentially useful for many people.

[MSPk]

Hi sreinhardt,
I have checked in exchange, nothing useful.
I have also approached Nagios Sales, but they recommended to post it in forum. Nothing seems to be helping..

I need to figure out the integration of various monitoring tools and forward the alerts/alarms to Nagios XI

[slansing]

This is not something offered out of the box, you would need to write a custom plugin, or if it is possible for us to custom develop you a solution we can quote you the cost.

There are some possibilities for this, such as parsing the text within the email, passing it to a custom plugin and then reading the output of that plugin as return codes and values, into Nagios XI.