Upgrade to 2012 1.7 stops all email notifications

[aap]

Hi,

I already replied with the ouput of the commands, please see earlier posts also.

I have re-ran and the results are in bold below:

cat /etc/postfix/main.cf | grep mailbox_size - blank
cat /etc/postfix/main.cf | grep message_size - blank
cat /etc/postfix/main.cf | grep virtual_mail

# the $virtual_mailbox_maps files.
# - destinations that match $virtual_mailbox_domains.

/etc/init.d/postfix reload
Reloading postfix: [ OK ]

I have successfully reloaded postfix but still the problem persists.

I will really appreciate any help. This is seriously really impacting our production environment.

Thanks.

[sreinhardt]

We will probably double post here... what is returned with the following commands?
ll /var/mail/
ll /var/spool/mail

[abrist]

How large is the mail queue?

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mailq

Have you tried flushing the queue to retry delivery?

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postfix -f

You could also look at http://www.postfix.org/postsuper.1.html - Is your mail on hold?

[aap]

Hi,

The outputs are below in order...

total 50012
-rw-rw----. 1 nagios mail 4644 Jul 3 2012 nagios
-rw------- 1 root mail 51199656 Apr 8 21:05 root
-rw-rw---- 1 rpc mail 0 May 29 2012 rpc
-rw-rw---- 1 snmptt mail 0 Feb 26 2012 snmptt


total 50012
-rw-rw----. 1 nagios mail 4644 Jul 3 2012 nagios
-rw------- 1 root mail 51199656 Apr 8 21:10 root
-rw-rw---- 1 rpc mail 0 May 29 2012 rpc
-rw-rw---- 1 snmptt mail 0 Feb 26 2012 snmptt


Mail queue is empty


postfix: invalid option -- 'f'
postfix: fatal: usage: postfix [-c config_dir] [-Dv] command

[aap]

Hi,

In answer to your last question, I do not believe mail is on hold. Is there a way I can check. There has been another report of the same incident by someone else that installed 2102R1.7 on this thread.

I appreciate your assistance.

[abrist]

Are you still receiving the following error (file too large . . . .)?

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Apr 5 08:25:02 linapp20prdv postfix/local[2802]: 0770D22EBD: to=<[email protected]>, orig_to=<root>, relay=local, delay=0.33, delays=0.27/0.01/0/0.04, dsn=5.2.2, status=bounced (cannot update mailbox /var/mail/root for user root. error writing message: File too large)

[aap]

Hi,

Yes I am still receiving the message....

See below just now:


Apr 8 21:30:02 linapp20prdv postfix/qmgr[14925]: 3ABA523012: from=<>, size=4704, nrcpt=1 (queue active)
Apr 8 21:30:02 linapp20prdv postfix/bounce[18062]: 1ED1623011: sender non-delivery notification: 3ABA523012
Apr 8 21:30:02 linapp20prdv postfix/qmgr[14925]: 1ED1623011: removed
Apr 8 21:30:02 linapp20prdv postfix/local[18030]: 3ABA523012: to=<[email protected]>, relay=local, delay=0.02, delays=0/0/0/0.01, dsn=5.2.2, status=bounced (cannot update mailbox /var/mail/root for user root. error writing message: File too large)
Apr 8 21:30:02 linapp20prdv postfix/qmgr[14925]: 3ABA523012: removed

[abrist]

Looks like the root mailbox is full. postfix defaults to around 50Mb. Try setting it to a larger value:

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postconf -e mailbox_size_limit=512000000

Or just edit the file:

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vi /etc/postfix/main.cf

And add:

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mailbox_size_limit=512000000

Restart postfix for good measure. If the mail is still not being sent, post another tail from the maillog here.

[aap]

Hi,

Done but still no emails. See tail of log below:


Apr 8 21:50:02 linapp20prdv postfix/pickup[25799]: 4FA3B242BF: uid=0 from=<root>
Apr 8 21:50:02 linapp20prdv postfix/cleanup[29178]: 4FA3B242BF: message-id=<[email protected]>
Apr 8 21:50:02 linapp20prdv postfix/qmgr[25798]: 4FA3B242BF: from=<[email protected]>, size=2712, nrcpt=1 (queue active)
Apr 8 21:50:02 linapp20prdv postfix/local[29183]: 4FA3B242BF: to=<[email protected]>, orig_to=<root>, relay=local, delay=0.33, delays=0.31/0.01/0/0.01, dsn=2.0.0, status=sent (delivered to mailbox)
Apr 8 21:50:02 linapp20prdv postfix/qmgr[25798]: 4FA3B242BF: removed

[abrist]

Is the hostname: linapp20prdv.xxxxxxxx your XI box?