Problem with notification interval

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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fao
Posts: 99
Joined: Thu Feb 03, 2011 3:05 am

Problem with notification interval

Post by fao »

We're facing an issue with a bunch of checks where, despite the notification interval being set to 0, Nagios keeps re-notifying recipients for the same alerts.
Any hint to find the culprit?
Thanks
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Problem with notification interval

Post by mguthrie »

Are they receiving duplicate notifications, or persistent notifications at a regular interval?

Can you try running Apply Configuration and make sure all of your configs are up to date with the CCM?
fao
Posts: 99
Joined: Thu Feb 03, 2011 3:05 am

Re: Problem with notification interval

Post by fao »

They are receiving persistent notifications at random intervals.
From CCM, the configuration is up to date.
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Problem with notification interval

Post by abrist »

Let move this to the ticketing system as we will want to see a copy of your configuration snapshot tarball. Send an email to [email protected]. Attach the configuration snapshot tarball and give us a list of the users experiencing the random notifications.
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