Salesforce Monitoring

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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Technology_Vacation
Posts: 22
Joined: Thu Mar 21, 2013 9:07 am

Salesforce Monitoring

Post by Technology_Vacation »

Hi,

Has anyone monitored salesforce?, if so what services did you monitor?, and is there a plugin for this?
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Salesforce Monitoring

Post by slansing »

I did some looking around and was not able to find anything pertinent to sales force monitoring, we can see if others chime in here. What are you looking to monitor within sales force? It is quite possible we may not need a plugin, but rather to help you use something pre-existing to monitor what you need.
Technology_Vacation
Posts: 22
Joined: Thu Mar 21, 2013 9:07 am

Re: Salesforce Monitoring

Post by Technology_Vacation »

I would like to monitor the website that access's salesforce, the infrastructure (server), the server cpu, disk, users logged in, and any other credible services that anyone can recommend that should be monitored for this application.

I appreciate all the help.
Thanks.
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Salesforce Monitoring

Post by slansing »

What type of server are you running Sales Force off of? This would be a job for protocols such as NRPE, NRDS, etc as this information is not located within Sales Force.. What are you looking to monitor on the website? Are you interested in doing web transaction based monitoring as in checking what users would actually click on in a step by step fashion to make sure the interface is usable? Or are you more interested in basic web monitoring?
Technology_Vacation
Posts: 22
Joined: Thu Mar 21, 2013 9:07 am

Re: Salesforce Monitoring

Post by Technology_Vacation »

Monitor the website (connectivity)
Server Components ( cpu, mem, disk, etc), this is all i can think of now, but wanted any other input if any has setup monitoring for salesforce or any other applications similar to salesforce and if so, what components were they monitoring.
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Salesforce Monitoring

Post by slansing »

What type of server are you running Sales Force off of? This would be a job for protocols such as NRPE, NRDS, etc as this information is not located within Sales Force..
We need to know this information before we progress further as what and how we can monitor these items depends on the above.
Technology_Vacation
Posts: 22
Joined: Thu Mar 21, 2013 9:07 am

Re: Salesforce Monitoring

Post by Technology_Vacation »

Its actually a SOX application, so it looks like we are only allowed to monitor the site..
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Salesforce Monitoring

Post by mguthrie »

If you don't have access to install an agent on the remote machine, then you'd probably have to write a custom check of some sorts to talk to the Salesforce API's if they have them. Custom plugins for Nagios are fairly simple if you have someone at your organized who is handy at scripting.

http://nagiosplug.sourceforge.net/devel ... lines.html

http://assets.nagios.com/downloads/nagi ... ios_XI.pdf
Technology_Vacation
Posts: 22
Joined: Thu Mar 21, 2013 9:07 am

Re: Salesforce Monitoring

Post by Technology_Vacation »

Thank you everyone.. very much appreciated..
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Salesforce Monitoring

Post by slansing »

Let us know if we can be of more help!
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