scheduled reporting not emailing

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: scheduled reporting not emailing

Post by abrist »

Does your nagios server have 2 ips? (one internal lan or vpn, and one external?)
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
mobiledataforce
Posts: 68
Joined: Fri Mar 15, 2013 1:35 pm

Re: scheduled reporting not emailing

Post by mobiledataforce »

Yes, I am monitoring on my internal LAN, and external hosts.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: scheduled reporting not emailing

Post by scottwilkerson »

Looking back at the maillog on pg 1 of this thread, it looks like mail is being deferred
Apr 10 13:24:58 localhost postfix/smtp[17825]: 7F6ED27E32: host smtp-bb.vtext.com[69.78.128.213] refused to talk to me: 554 njbrspamp2.vtext.com
Apr 10 13:24:58 localhost postfix/bounce[17836]: warning: inet_protocols: IPv6 support is disabled: Address family not supported by protocol
Apr 10 13:24:58 localhost postfix/bounce[17836]: warning: inet_protocols: configuring for IPv4 support only
Apr 10 13:24:58 localhost postfix/smtp[17825]: 7F6ED27E32: to=<##########@vtext.com>, relay=smtp-sl.vtext.com[69.78.67.53]:25, delay=428973, delays=428973/0.09/0.82/0, dsn=4.0.0, status=deferred (host smtp-sl.vtext.com[69.78.67.53] refused to talk to me: 554 txslspamp1.vtext.com)
Out of curiosity, do you have your hostname set on the server? (you can see by typing hostname at the command like)

Code: Select all

hostname
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
mobiledataforce
Posts: 68
Joined: Fri Mar 15, 2013 1:35 pm

Re: scheduled reporting not emailing

Post by mobiledataforce »

No it is not set. It is the default localhost.localdomain.
mobiledataforce
Posts: 68
Joined: Fri Mar 15, 2013 1:35 pm

Re: scheduled reporting not emailing

Post by mobiledataforce »

mobiledataforce wrote:Sendmail is not supported? I don't understand why that is the first option when configuring via the web then? I only see Sendmail and SMTP; what other options do I have?
Thanks.
Checking in..
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: scheduled reporting not emailing

Post by scottwilkerson »

mobiledataforce wrote:No it is not set. It is the default localhost.localdomain.
This is likely the problem, many mail servers will reject mail from a MTA identifying itself as localhost
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
mobiledataforce
Posts: 68
Joined: Fri Mar 15, 2013 1:35 pm

Re: scheduled reporting not emailing

Post by mobiledataforce »

I set the hostname. Still have the same results.
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: scheduled reporting not emailing

Post by abrist »

Is the hostname fully qualified?
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
mobiledataforce
Posts: 68
Joined: Fri Mar 15, 2013 1:35 pm

Re: scheduled reporting not emailing

Post by mobiledataforce »

Yes.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: scheduled reporting not emailing

Post by scottwilkerson »

If you still see items like this

Code: Select all

Apr 10 13:24:58 localhost postfix/smtp[17825]: 7F6ED27E32: to=<##########@vtext.com>, relay=smtp-sl.vtext.com[69.78.67.53]:25, delay=428973, delays=428973/0.09/0.82/0, dsn=4.0.0, status=deferred (host smtp-sl.vtext.com[69.78.67.53] refused to talk to me: 554 txslspamp1.vtext.com)
Then you are going to have to contact Verizon. I've done some research and all I can find are messages that say that this is caused by Verizon's spam filter

http://www.samsung-omnia.org/general-sa ... /#msg24552
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked